Friday Night in the ER

Friday Night at the ER – hospital simulation game in session

This simulation enables experiential learning in which leaders—in small groups of 6–8—complete a 24-hour shift as the hospital leadership team.

They manage different patient flows, handle unexpected challenging events, and make decisions that immediately affect hospital performance—all within one real-time hour. Experiences are then reflected on together to gain valuable insights for everyday leadership.

Key learning objectives (aligned with the client)

Strategy, goal definition, and implementation
Collaboration and communication
Initiative and taking responsibility
Entrepreneurial thinking and action
Decision-making in uncertain, complex contexts

General ward administration

Normal ward administration – close-up of the Friday Night simulation board — Teams document and manage patient flow here, while every decision immediately affects hospital operations.

Effects

A shared, lasting experience

A shared anchor experience that makes breaking down silos tangible—and continues to have positive effects in everyday work long afterward.

Clear learning points and personal development areas

By confronting difficult situations and subsequent reflection, leaders identify strengths and weaknesses in their leadership impact.

New perspectives on organizationally relevant topics

Core topics of organizational development become visible and are reflected on together by leaders.